Y'phoria Terms & Policies

Shipping Information

Shipping cost and duration

within India

  • Shipping cost by weight

    •  minimum Rs 150/-

  • Delivery time - 15 days

Outside India

  • Shipping cost by weight

    •  minimum Rs 600/-

  • Delivery time - minimum 20 days

Terms & Conditions

The domain name www.yphoria.com (hereinafter referred to as "Website") is owned by Yphoria a proprietor firm with its registered office at Survey no. 199, Bhatnagar Avenue, B-501, Viman Nagar, Pune - 411014 (hereinafter referred to as "Yphoria"). We are providing you with access to this Site and our online store (together, our "Services") subject to the following terms and conditions. By browsing, accessing, using, registering for or purchasing merchandise on this Site or otherwise using our Services, you are agreeing to all of the following terms and conditions, including any policies referred to herein (collectively, these "Terms"). So, please read these Terms carefully. We reserve the right to change this Site and these Terms at any time. If you are unwilling to be bound by these Terms, you should not browse, access, use, register for or purchase merchandise from the Site. You represent and warrant that you are at least 18 years old or visiting this Site under the supervision of a parent or guardian.

Return Policy

Return/Refund will only be entertained if the product is received damaged (torn). the same has to be highlighted within 24 hours of receipt of package. You can mail us at yoga@yphoria.com for any queries. 

If your order is eligible for a return, you can ship us the product,  here’s how it works after you ship the product:

- It’ll take 4-5 business days for us to receive your products and perform a quality check.

- We’ll then take 2 business days to approve the refund.

- Your bank or card may take a further 2 to 7 business days to process the transaction.

Cancellation Policy

You can cancel your order or a part of your order by mailing us at yoga@yphoria.com with the order id, as long as you do so before it has been processed.

Once you’ve cancelled an order, your refund will be credited to your card, bank account or wallet once we’ve finished processing the cancellation.

Purchases on this Site

You agree that all of your transactions with or through this Site may, at Our option, be conducted electronically from start to finish. If We decide to proceed non-electronically, those transactions will still be governed by the remainder of these Terms unless you enter into different terms provided by us. You are responsible to print or make an electronic a copy of these Terms and any other contract or disclosure that we are required to provide to you. The risk of loss and title for items purchased by you on this Site pass to you upon our delivery of the items to the carrier pursuant to a shipment contract. We charge sales tax for merchandise ordered on this Site based on the applicable state sales tax rate of the location to which the order is being shipped. When We ship to you or per your directions to another person, you agree to pay the shipping and any handling charges shown on this Site when your order is placed. We reserve the right to increase, decrease and add or eliminate charges from time to time and without prior notice, so you agree to check all charges before placing an order or signing up for a service. Any shipping or handling charges may or may not reflect actual costs. Only valid credit cards or other payment method acceptable to us may be used. By submitting your order, you represent and warrant that you are authorized to use the designated card or method and authorize us to charge your order (including taxes, shipping, handling and any other amounts described on the Sites) to that card or other method. If the card (or other method) cannot be verified, is invalid, or is not otherwise acceptable, your order may be suspended or cancelled automatically. All returns are governed by our Return Policy. We attempt to be as accurate as possible and eliminate errors on this Site; however, We do not warrant that any product, service, description, photograph, pricing or other information is accurate, complete, reliable, current or error-free. In the event of an error, whether on this Site, in an order confirmation, in processing an order, delivering a product or service or otherwise, We reserve the right to correct such error and revise your order accordingly if necessary (including charging the correct price) or to cancel the order and refund any amount charged. Your sole remedy in the event of such error is to cancel your order and obtain a refund. All items are subject to availability and We reserve the right to impose quantity limits on any order, to reject all or part of an order and to discontinue products or services without notice, even if you have already placed your order. All prices are subject to change without notice. We reserve the right to refuse or cancel any orders placed for products and/or services which the sale or use of such product and/or service in your state or jurisdiction is restricted or prohibited.

Privacy Policy

Yphoria.com respect the privacy of our visitors/customers, which is extremely important to us. We take your online safety seriously. To better serve you and to make you understand how your information is used on our site, we have explained our privacy policy below.

1. The information we collect

We believe it’s important for you to know what types of information we collect when you use our site. The information includes your Email, Name, Street Address, Post Code, City, Telephone Number and so on. We collect this information in several different ways; to begin with, we use cookies that are needed to compile and aggregate non-personally identifiable information about the visitors to our web site. Personally identifiable information consists of information that is unique to you, such as credit card number and bank account numbers. The information is unique to you.

2. The use of information

Help us make this site easier for you to use by not having to enter information more than once.
Helps you quickly locate information, products, and services.
Helps us create content on this site that is most relevant to you.
Alert you to new information, products, and services that we offer.

After registering, you will receive our newsletters with information about sales, coupons, and special promotions.

Registration and Ordering:

During registration, you will be prompted to provide us your name, shipping and billing address, phone number, email address. These types of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and our site, and for internal marketing purposes. If we encounter a problem when processing your order, we may use the personal information you provide us with to contact you.

Email Addresses:

You register for placing an order and receiving free promotional notices; we notify you when we receive a new brand, or new product style; to get there great offers, you simply sign up for our email newsletter. Your participation in a contest is completely voluntary, and you may choose whether to participate and disclose information to us.

3. Privacy Security

We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. We use the latest in encryption technology, and all employees that we do hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, to other individuals or entities.

What kind of email do you send to the customer?

We send email content to our customers that may include following:
Transaction mail, Shipping notification, Weekly deal, Promotion, Activity.

 
 
 
 
 
 

India +91-9975059574 | Singapore +65-85915080

India -  Viman Nagar, Pune, India 411014

© 2017-2020 by Y'phoria.